We hope you are doing well and staying safe. We greatly apologize to any affected customers specifically those who made a purchase between 10/01 - 10/14. 
Due to manufacturing changes in the materials used to create our products, as well as other factors, our team has been been behind on orders to create a new and improved product. We expect a 2-week delay on all orders within this time frame. If you have any questions or concerns, please be sure to reach out to us via the Contact Us page, or reply to your order confirmation email.
We greatly appreciate your patience with us!